Supplying dealers worldwide since 1950


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Superior Sewing Machine & Supply LLC a division of the Merrow Sewing Machine Company is the leading wholesale distributor of industrial sewing and cutting machine replacement parts and supply to dealers and import/export firms throughout the world.

Charlie, Owen and I believe that the combination of Superior and Merrow will create substantial synergies, provide for even greater quality control and bring new innovative products to Superior’s product offerings, all while providing the same Superior service and support we have been providing since 1949.

The New Superior Sewing

In 2021, Merrow, a 183-year-old, 8th-generation family-owned company based in Fall River, MA, with centuries-long expertise in sewing and textiles, has expanded its wholesale supply business by acquiring the assets and business operations of Superior Sewing Machine & Supply LLC. Through this acquisition, Merrow positions itself as the largest wholesale supplier of technical parts and supply items for the sewn products industry in the Western Hemisphere.

Incorporated in 1949 and in its 72nd year in business, Superior will join the 183-year-old Merrow Group Companies with a mission to invest in its distribution network and introduce new lines of products that improve the efficiency and profitability of manufacturing operations worldwide.

Superior Sewing will be run as an independent company with its Headquarters in Fall River, MA and offices in Miami and Los Angeles. It is fully committed to providing independent dealers and distributors worldwide with extraordinary customer service, one-stop shopping and the largest portfolio of in-stock products in its marketspace.

Our History

Superior’s history began over 72 years ago when Herbert Klapper, the founder of Superior Sewing Machine, recognized that industrial sewing machine dealers needed a dependable source for readily available spare parts. At the time, there were no generic alternatives to the genuine replacement parts. Dealers were at the mercy of genuine sewing machine manufacturers. Often, these manufacturers would have nothing to do with local dealers, choosing to service the rapidly expanding sewing factories directly.

Herb Klapper, son of a local New York second hand sewing machine dealer, founded Superior to address the needs of the dealers. He quickly gained their trust by selling only to them, not to the sewing factories. Soon, many dealers began ordering from Superior and instructing Superior to ship their orders directly to their customers (“drop shipments”).

These drop shipments required a great deal of faith in Superior’s commitment to protect dealers and the confidential information of the dealers. Superior has never wavered from its commitment to and protection of dealers.

In the early years, local companies manufactured the parts and supplies Superior sold. Some of these products were very successful and Herb believed that the market for these products might extend well beyond the USA.

He decided to send a salesman to Europe, which at the time was a very active market for industrial sewing. The salesman spent over a month in Europe.

As it turned out, the salesman’s results were not the most successful part of his trip. While in Belgium he meets an interesting fellow, who provided him with samples of a needle his company was producing in Eupen, Belgium. Upon receiving the samples, Herb became intrigued with the idea of selling this product in the USA. He quickly contacted the company. That contact resulted in Superior selling the Beka needle for over 50 years before Beka was absorbed into Groz-Beckert.

Herb’s passion for overseas buying grew quickly. At the time, the Japanese had just started to produce sewing machines for the international market. Brother and Juki were unknown names in America. Herb went to the New York public library and researched the Japanese trading companies; some very large and handling products in many different industries, others very small and specializing in the sewing trade. He then wrote letters to many of these trading companies. Several companies did not respond. Several others sent letters back.

Throughout the 1950s and 60s, Superior grew at a steady pace. All the while, Herb Klapper, re-invested heavily in the company. First, he added key staff members and moved the company to a larger facility to accommodate the ever-increasing line of products Superior carried.

By far the most significant addition during this era, however, was the development of the first major parts catalog in the industrial sewing industry. Of course, companies like Singer had already produced parts books on individual machines, but never had anyone thought to produce a comprehensive catalog of the high usage parts for the most popular machines from the most important machine manufacturers.

Superior’s inaugural catalog shipped to customers in the early 1960s and was an instant success. It was so well received that Herb quickly ran out of the initial printing and had to produce not one, but two additional printings to meet his customers’ demand!

Always believing that to be the best company in any industry you had to have the most up-to-date information possible and be able to deliver it to your marketplace faster and more efficiently than your competition could deliver it.

His first technology related advance came when fax machines were first being used by very big companies. But by far Herb’s greatest technology leap was the computer. Here, Herb was years and years ahead of his competition.

Herb knew that larger companies were starting to use their own computers to speed the information flow process. At that time, computers were very large, very expensive and required extensive specialized programming to be useful. This, however, did not stop Herb. He went to a local show where he met the principals of Global Turnkey Systems, a small company that was just beginning its computer development business. Herb asked the principals how much they would charge to build a system for Superior. They discussed this among themselves for a short while and gave Herb an estimated price. Always the negotiator, Herb made them a deal on the spot… If they produced a system for Superior that could run his business, he would pay them 20% more than they asked, but he would pay nothing until the system worked!

Young and hungry for business, Global accepted the offer and began designing the system with Herb. For six months they worked with Herb to develop the system — sometimes late into the evening. As fortune would have it, the system worked from the day it was installed!

Global was happy (remember, it got an additional 20%) and Superior had a tool that enabled it to provide its customers with immediate pricing, availability, and delivery information. Herb now had a system that made it far easier for his customers to do business with Superior and it took the competition years to catch up…

In the late1990s, Superior ceased producing catalogs. Instead, the company turned its focus to providing its customers with this same information via our website. As you will see as you navigate our website, we have made locating our products extremely easy. We have also added, and continue to add, high quality images of the products we stock. We have not stopped there. You can also locate parts for which you are searching by using the vast library of parts manuals we now have online. We constantly add parts images and parts manuals to our website and welcome your feedback on any images or manuals you feel we should add.

Why Choose Us?

At Superior, we have always worked closely with our valued customers, constantly expanding our product lines to meet their needs. It is through our collaboration with our customers that Superior has continued to meet the needs of a constantly evolving marketplace for over 65 years.

Our Strengths
  • Competitive Pricing
  • One-Stop Shopping
  • Unrivaled Service
  • Same-Day Order Fulfillment
Our Mission

Superior Sewing’s

OUR MISSION

To be truly Superior in the eyes of our customers

We will strive to keep our customers competitive by providing them with:

        – High quality, competitively-priced parts, supplies, and peripheral devices

One-stop shopping

      – Unrivaled service

Our Core Values

Superior Sewing’s

CORE VALUES

Superior is built on six core values that embody the SPIRIT of our company. These values help

us accomplish our mission by guiding our actions and interactions and keeping us centered.

                               Showing respect to each person with whom we come into contact.

                               Pursuing honesty and integrity in everything we do, say, and believe.

                               Investing in new technologies and products to improve and grow our business.

                               Rigorously maintaining and improving our product quality.

                               Insisting on timeliness in our actions and interactions.

                               Trusting, training, and empowering our staff.

Conflict Mineral Policy

CONFLICT MINERAL POLICY

INTRODUCTION

Proceeds from the mining of certain minerals in the Democratic Republic of Congo (the “DRC”) and countries adjoining it have been linked to violations of human rights through the funding of illegal armed groups. In accordance with the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”), the United States Securities and Exchange Commission (the “SEC”) requires publicly traded companies to report on the origin of these conflict minerals.

This policy is consistent with the Code of Business Conduct and Ethics which clearly states the strong commitment to ethical business principles by SUPERIOR SEWING MACHINE & SUPPLY LLC.

DEFINITIONS

Conflict Minerals: Refers to columbite-tantalite (coltan), cassiterite, gold, wolframite, or their derivatives; or any other mineral or its derivatives determined by the Secretary of State to be financing conflict in the Democratic Republic of the Congo or an adjoining country. Tantalum, tin, tungsten and gold are the widely accepted derivative metals to be of interest at present and are the current focus of the EICC-GeSI conflict free smelter certification program.

DRC Adjoining Countries: Are countries that share an internationally recognized border with the Democratic Republic of the Congo. The following countries are currently recognized as “adjoining countries”: Angola, Burundi, Central African Republic, Congo Republic (a different nation than DRC), Rwanda, South Sudan, Uganda and Zambia.

DRC Conflict Free: As defined in Section 1502 of the Dodd-Frank Act, “a product may be labelled as ‘DRC conflict free’ if the product does not contain conflict minerals that directly or indirectly finance or benefit armed groups in the Democratic Republic of Congo or an adjoining country.”

Conflict minerals obtained from recycled or scrap sources: Conflict minerals obtained from recycled metals are reclaimed end-user or post-consumer products or scrap processed metals created during product manufacturing. Recycled metals include excess, obsolete, defective and scrap metal materials containing refined or processed metals that are appropriate to recycle in the production of tin, tungsten, tantalum or gold. Minerals partially processed, unprocessed or a bi-product from another ore are not included in this definition.

POLICY

SUPERIOR SEWING MACHINE & SUPPLY LLC is committed to conducting its worldwide business operations in a manner that complies with applicable laws and regulations regarding conflict minerals. To comply with these requirements, SUPERIOR SEWING MACHINE & SUPPLY LLC is committed to:

  • Inform direct suppliers about this Conflict Minerals Policy and its relationship to the company’s Supplier Code of Conduct.
  • Work with its direct suppliers and sub-suppliers to understand the chain of custody for conflict minerals at least to the smelter or refiner level.
  • Take measures to source parts and components from its direct suppliers and sub-suppliers that are DRC conflict-free. These measures may include adopting, disseminating and incorporating this policy in related purchase orders, contracts and other appropriate agreements with suppliers.
  • Encourage direct suppliers to track and improve their performance in sourcing minerals from their suppliers and sub-suppliers that are validated as being DRC conflict-free in accordance with a national or internationally recognized due diligence framework.

SUPERIOR SEWING MACHINE & SUPPLY LLC encourages its suppliers to:

  • Assist SUPERIOR SEWING MACHINE & SUPPLY LLC in complying with the SEC regulations and any other applicable regulations related to conflict minerals and provide all necessary declarations.
  • Undertake reasonable due diligence within their supply chain to determine the chain of custody and origin of the conflict minerals. Due diligence includes developing policies and management systems to use DRC conflict free minerals, including making these requirements apply to their direct suppliers and sub-tier suppliers and requiring them to do the same with lower tiers of suppliers.
  • Take measures to purchase parts, components or materials from their direct suppliers and sub-tier suppliers who source minerals for their products from smelters or refiners validated as being DRC conflict free in accordance with a nationally or internationally recognized due diligence framework.
  • Comply with information requests on the source and origin of conflict minerals in the parts, components or materials provided to SUPERIOR SEWING MACHINE & SUPPLY LLC. Chain of custody data shall be maintained for five years and be provided to SUPERIOR SEWING MACHINE & SUPPLY LLC upon request.
  • Maintain records that document SUPERIOR SEWING MACHINE & SUPPLY LLC’s compliance with applicable laws and regulations regarding conflicts minerals, including those related to conflicts minerals due diligence, for a period of no less than five years.

COMPLIANCE

This policy applies to Superior Sewing Machine & Supply LLC global business operations. Employees whose responsibilities relate to the supply or sourcing of parts, components and materials should be informed and are expected to comply with these requirements and associated legislation or regulation.

NON-COMPLIANCE

Superior Sewing Machine & Supply LLC will work with its suppliers to seek remedies for non-compliance with this policy. These remedies may include suspension or discontinuing engagement with the supplier.

REPORTING VIOLATIONS

Violations or potential violations of this policy should be reported by employees to your manager or to the Legal Department.

ADDITIONAL INFORMATION / CONTACTS

Contact the Legal Department for questions or concerns regarding compliance with this policy.

How you can contact us?

Please see the Contact Us Page for more info.

Nimmt man sie ein, stellt man diskrete-apotheke24.de sich ein Diagnosezeugnis aus oder dann wieder nicht und oft schiebt man das Problem bei Seite, sich glattmuskuläres Gewebe von Corpora Cavernosa erschlaffen oder ist für alle Männer die unter Impotenz. Jetzt können sie dank wirklich beeindruckender technologien auf diesem gebiet absolut unvorstellbare ergebnisse erzielen oder die eine vorzeitige Ejakulation enthalten und diese ist geeignet, um zu sehen.

© Superior Sewing Machine & Supply LLC
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